Safety commitments
Safety comesbefore tracking.
HairProof is educational, tracking, and decision-support software — not a substitute for diagnosis or treatment by a qualified professional. That boundary isn't fine print here; it's the design.
If you have urgent symptoms
Some of your answers may require prompt medical attention. HairProof cannot assess emergencies. Contact emergency services or an urgent medical professional now if symptoms are severe or worsening.
Six things HairProofwill never do.
These prohibitions are written into how the product works — not policies we promise to follow, but behaviors the software cannot produce.
- 01Diagnose your alopecia type as fact
- 02Recommend starting, changing, or stopping prescription medication
- 03Guarantee or predict regrowth
- 04Call a supplement necessary without clinical evidence
- 05Present AI simulations as expected outcomes
- 06Hide uncertainty or adverse events
The screening gate
When we stop and point you to a professional.
Our intake screens for findings that deserve a licensed professional before self-tracking is appropriate. When one appears, routine suggestions are paused — and you can export your answers to bring to the appointment.
“Your answers include findings that should be evaluated by a licensed healthcare professional before relying on routine hair-loss guidance.”
We screen for
- Smooth circular patches
- Possible scarring — shiny, smooth areas
- Wounds, discharge, or persistent inflammation
- Sudden diffuse shedding
- Systemic symptoms alongside hair loss
- Medication reactions, including severe ones
- Pregnancy or breastfeeding with hair-loss medication
Screening depends on honest answers, cannot detect what it doesn't ask about, and can miss conditions. A clear result never means nothing is wrong — it means nothing we ask about was reported.
Who HairProof is not for
- Anyone under 18 — hair loss in minors should be evaluated by a clinician
- Sudden severe or patchy loss that hasn't been professionally evaluated
- Suspected infection, scarring, open wounds, or significant inflammation
- Medical emergencies of any kind
HairProof provides educational information and progress tracking. It does not diagnose medical conditions or replace care from a qualified healthcare professional. Read the full Medical Disclaimer.
Boundaries are what make the rest worth trusting.
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